The company said the rebranding is designed to make the service easier to identify and better communicate
its purpose, while maintaining the same features and benefits customers already enjoy.
Although the name has changed, the service remains unchanged. MoMo Boost continues to provide eligible
MTN MoMo customers with instant access to an overdraft facility that enables them to complete transactions
even when their mobile money wallet balance is insufficient.
According to the company, the new name more accurately reflects the value the service provides by giving
customers a financial boost whenever they need it most.
Speaking on the rebranding, the head of business development at Forms Capital Limited, Ishmael Abbey, said
the decision was informed by customer feedback and the company's commitment to making its products more accessible.
"At Forms Capital, we are constantly listening to our customers and improving our products to meet their
needs. The transition from XtraBalance to MoMo Boost is more than a name change; it is about making our
service simpler to understand and easier to remember. Customers can continue to enjoy the same reliable
overdraft service that helps them complete important transactions even when their wallet balance falls
short. Our goal is to remove confusion and ensure more Ghanaians confidently take advantage of this
innovative financial solution," he said.
How MoMo Boost Works
MoMo Boost is an overdraft service available to eligible MTN MoMo customers. It automatically covers the
shortfall whenever there is not enough money in a customer's mobile money wallet to complete an eligible
transaction.
Rather than having a transaction declined because of insufficient funds, the service enables payments or
transfers to proceed seamlessly by providing the required top-up amount
Eligible customers who successfully register for the service are assigned a credit line ranging
from GHS 50 to GHS 5,000, depending on their usage and repayment history.
The overdraft is automatically applied whenever a customer initiates an eligible transaction through the
MTN MoMo USSD platform or the MTN MoMo app and the available wallet balance is insufficient.
Customers are charged interest only on the amount they use and not on their total approved credit limit.
Repayment is automated. Whenever funds are received into the customer's mobile money wallet through cash
deposits or other qualifying credits, the outstanding MoMo Boost amount is recovered automatically without
requiring any additional action from the customer.
The service supports a wide range of mobile money transactions, including money transfers, cash
withdrawals, merchant and business payments, utility bill payments, airtime and data purchases,
government and tax payments, and other eligible MTN MoMo wallet transactions.
Existing Customers Automatically Migrated
Forms Capital assured existing XtraBalance users that they do not need to register again.
Their credit limits, transaction history, and repayment arrangements remain unchanged.
According to the company, the only difference customers will notice is the new name.
The company is encouraging eligible MTN MoMo customers who have not yet activated the service to
register and enjoy uninterrupted access to funds whenever their wallet balance falls short.
Forms Capital also emphasised that the rebranding does not affect the safety, reliability, or
operational features of the service.
The company said it remains committed to delivering innovative digital financial solutions that
promote financial inclusion, improve convenience, and expand access to responsible credit for individuals
and small businesses across Ghana.
Forms Capital Limited is a regulated specialized deposit-taking institution with more than a decade of
experience providing financial solutions to individuals and small and medium-sized enterprises.
Through its digital lending products, XtraCash and MoMo Boost, and its partnership with MTN Ghana on the
MTN MoMo platform, the company has expanded access to instant credit for thousands of Ghanaians, particularly
underserved individuals and microbusinesses.